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AI Department · Outbound Calling

The follow-up call, every time.

Outbound Calling picks up the phone when a lead goes quiet, when a quote needs chasing, or when a renewal is due. Real voice on a real call, natural conversation, clean notes back into your CRM. The follow-up that never happens, now happens every time.

from £185 a week, billed monthly
Weekly price, cancel any timeUK basedCompliance Guardrails available
Two wall clocks with a telephone receiver lifted between them, indicating fast callbacks.
The story

Before, and after.

Without this department

The follow-up that never happens.

The quote goes out. The salesperson gets busy. Two weeks later nobody has called the prospect. They have already bought from someone else. The pipeline reads full, but half of it is quietly dead.

  • Follow-ups depend on who has time this week
  • Quotes go cold before anyone chases them
  • Renewals lapse without a conversation
  • No one has the emotional energy to make the fifth call
With this department

The call that always gets made.

Outbound Calling makes the call the moment your rules say it is time. Callback on a new enquiry, a quote chase, a renewal reminder, a reactivation. A real voice, a natural conversation, and the notes back in your CRM.

  • New enquiries called back in about a minute
  • Quotes chased on the day they were promised
  • Renewals kept, not lost to forgotten dates
  • A recording and a plain-English summary of every call
How it works

AI Assisted, then Autopilot when you say so.

Every department starts in AI Assisted: it drafts every action and waits for one-click approval. When you trust an action type, move it to AI Autopilot. Move it back the same day if you change your mind.

AI Assisted, the default

Every action queues for approval

You approve which numbers get called, when, and with what script. Every call summary lands in a queue for one-click approval before the outcome is written to the CRM.

AI Autopilot, when ready

Trusted actions run alone

Once you trust the patterns, common call types run alone. Standard callbacks, quote chases, appointment reminders. Escalated conversations, price objections and anything sensitive still route to a named human.

What it does

The work, in plain terms.

  • Calls new enquiries back within about a minute of them landing
  • Chases quotes on the day they were promised, in your tone
  • Reminds and re-books missed appointments
  • Runs renewal and reactivation campaigns with a real voice
  • Records every call and writes a plain summary into your CRM
  • Escalates a live call to a named human when the buyer asks
The maths

What it typically repays.

≈1 minMedian time from a new enquiry landing to a callback attempt.
8xTypical uplift in follow-up call volume compared with a busy human team.
£185A week, billed monthly, cancel any time. Less than one day of an outbound rep.

Figures are drawn from our own use of Outbound Calling and from client engagements in the last twelve months. Discovery gives you your own baseline before you start.

How it starts

A paid Discovery, credited in full.

Every engagement starts with a £1,500 Department Discovery. Two calls with the people who do the work, a written map of where time and money leak, and a shortlist of the departments that would repay their fee first. Credited in full against your first four weeks.

Ready to hire this department?

Book a Department Discovery. £1,500, credited against your first four weeks. If you never start, you keep the map.

Book a Discovery
Start with a Discovery

Make the call, every time.

Book a Department Discovery. £1,500, credited in full against your first four weeks of Outbound Calling.

Book a Department Discovery