Things founders tell us · No. 15 of 20 · Pipeline and outreach

“I delete twenty LinkedIn pitches a week. I'm not going to send them.”


You know the ones: 'Hi {first name}, I came across your profile and was impressed.' You delete them before the second line, and your firm's name will never be on one. Quite right.

Book a Growth Review ↗

Can you do cold outreach on LinkedIn and email without it being spam?

Yes, if the volume is low enough for each message to be researched and written by a person. Outreach becomes spam when the same words go to hundreds of people. A message that names something true about the recipient's firm, gives a reason to talk now, and could not have been sent to anyone else reads as a business letter.

Causes

Why most outreach is spam.

The economics reward volume

Sending 800 messages costs almost the same as sending 80. So most senders send 800, accept a tiny reply rate and never count the people who now think less of them.

Personalisation is a mail merge

Your first name, your company name and a line about a recent post. You spot the template because six other firms have sent it to you.

You ruled out the channel, not the method

The pitches you delete are bad because they are lazy, not because they are direct. A short, informed note from one business owner to another is older than LinkedIn. Refusing to spam is right, but refusing to write to anyone is expensive.

The cost

What it is costing you.

Do the sum with your own numbers

List 50 firms you would love as clients and have never spoken to. Be realistic about how many would take a call if approached well: say, for example, one in ten. That is five conversations. Apply your usual win rate and average client value. If you win one in four at £40,000, those 50 names are worth about £50,000 a year that you are not pitching for.

Do it yourself

Check it yourself in ten minutes.

Use the test you apply to other people's messages.

  1. 1

    Find the last LinkedIn pitch you replied to, if there is one. Write down what it did that the others did not.

  2. 2

    Pick one firm you want as a client. Find one true thing about it that is not on its homepage: a hire, a contract, a Companies House filing.

  3. 3

    Write four sentences to the person who decides there, using that fact and a reason to talk this month.

  4. 4

    Read it back. Could it be sent to anyone else? Then it is a template. Start again.

If you would rather we did it

What we would do in the first 90 days.

Every message passes three tests: it names something true about the firm that is not on their homepage, gives a reason to talk this month, and could not be sent to anyone else.

  1. Week 1

    A Growth Review with a founder. Then we agree, in writing, the criteria for the firms you want to meet and what counts as a qualified meeting.

  2. Weeks 2 to 4

    Month one is warm-up. Research runs in two passes, firm then person. Research, timing and follow-up reminders are automated. The writing is not.

  3. Months 2 and 3

    80 to 120 approaches a month, not 800, by email and LinkedIn. After two unanswered messages we stop. Nobody gets a note that begins 'just bumping this up'.

Pipeline That Fills: set-up £1,500, management £1,000 to £1,500 a month, £500 to £1,000 per meeting held, no meeting, no meeting fee, all excluding VAT.

How Pipeline That Fills works ↗
Questions founders ask

The short answers.

Won't this damage our reputation?

Bulk outreach can, which is why we don't do it. At 80 to 120 approaches a month, each one is researched and written by a person, and we stop after two unanswered messages. The worst a recipient gets is a short, relevant note they chose not to answer.

Is AI writing the messages?

No. Research, timing and follow-up reminders are automated, because software is good at those. A person writes and approves every message, because software writing unsupervised is how you get the pitches you delete. If a message can't pass the three tests, it doesn't go.

Can't I do this myself?

You can, and the self-check above is the whole method. The hard part is doing it a hundred times a month while running a firm, because the research takes longer than the writing. If the hours keep vanishing, hand it over.

A rowing crew mid-stroke, close up

Bring this one to the call.

Thirty minutes with a founder. We look at your site, two competitors and what Google and ChatGPT say about all three beforehand. You leave with three fixes in writing.